Middle Market

2005 Specialty Construction

2005 Alternative Markets

2005 Specialty Programs

2005 Risk Management

2005 Marine

2005 Bond

2005 Personal Insurance

2005 Select Customer
(Excluding Florida)


2005 Select Customer
(Florida only)


2005 Omni

2005 Payroll Alliance Center

2005 Individual Risk


Middle Market

Eligible personnel Criteria
Middle Market Managers
 Meet 100% of their New Business Written Premium objective; and

 Regional must meet QA objective of 90%; and

 Have a minimum of one Sales Underwriter/team qualify for Winners'
   Circle during the year; and

 Regional/Branch/Division must meet its budgeted profit target
   (3 Year weighted ROE Goal) and

 Team Total
 Written Premium Objective
 Winner's Circle Qualification
 Under $45M
 $45M - $70M
 Over $70M
 125% of Total WP Objective
 120% of Total WP Objective
 115% of Total WP Objective
Middle Market Regional Office Sales Teams
 Sales underwriters must be at 100% of objective and write a
   minimum of $3.3 million in New Business Written Premium; and

 Renewal underwriters premium renewal retention must be
   at least 5 points greater than the Regional Office objective; and

 Individual meet QA Standard of 87%; and

 85% of the Team's total book must be in Superior, High
   and Average; and

 Regional/Branch must meet its budgeted profit target
   (3 Year weighted ROE Goal).

 Team Total
 Written Premium Objective
 Winner's Circle Qualification
 Under $10M
 $10M - $15M
 $15M - $20M
 Over $20M
 120% of Total WP Objective
 115% of Total WP Objective
 112% of Total WP Objective
 110% of Total WP Objective
Middle Market Sales and Service Office Underwriters
 Must write $1.8 million in New Business Written Premium; and

 Total WP must be at least $5M; and

 85% of the total book must be in Superior, High and Average; and

 Must meet QA Standard of 87%; and

 Division must meet its budgeted profit target
   (3 Year Ultimate Accident Year Loss Ratio).

Total Written Premium Objective  Winner's Circle Qualification
 $5M - $10M
 Over $10M
 120% of Total WP Objective
 115% of Total WP Objective

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Specialty Construction

Eligible personnel Criteria
Field Underwriters
 Achieve a minimum of 115% of net written premium budget

 Achieve an aggregate QAT score of 85% or higher

 Renewal retention by account of 85% or better

 3-year weighted ultimate accident year loss ratio must meet or
   exceed your target

Home Office Underwriting Office and Directors
 Achieve aggregate QAT of 85% or better for all assigned territories

 Achieve a minimum of 115% of new written premium budget

 3-year weighted ultimate accident year loss ratio must meet or
   exceed your target


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Alternative Markets
1 Winner


Eligible personnel Criteria
Program Managers

Assistant Program Managers

Underwriters


 One winner will be selected based on the following:

 Growth in premium base for captives assigned

 Quality of program management including client relationship
   management


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Specialty Programs

Eligible personnel Criteria
Field Underwriters
 Underwriters must be at 100% of objective and write a minimum of
 $3.0 million in Individual New Business Written Premium; and

 Individual must meet QA Standard of 87%; and

 Specialty Programs must meet its budgeted profit target
   (3 Year weighted ROE Goal)

 Program Total Written Premium Objective  Winner's Circle Qualification
 Under $8M
 $8M - $12.5M
 $12.5M - $17.5M
 Over $17.5M
 120% of Total WP Objective
 115% of Total WP Objective
 112% of Total WP Objective
 110% of Total WP Objective
Home Office Underwriting Office and Directors
 Achieve aggregate QAT of 85% or better for all assigned territories

 Achieve a minimum of 115% of new written premium budget

 3-year weighted ultimate accident year loss ratio must meet or
   exceed your target


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Risk Management
3 Winners


Eligible personnel Criteria
Practice Leaders
 Top three Practice Leaders, based on the following criteria:

 Greatest increase in total in force book [# accounts in 2005 vs. 2004]

 Minimum Qualifiers
 Premium Renewal retention of 90%
 Minimum 90% QA standard

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Marine

Eligible personnel Criteria
Marine Underwriters
 Minimum $1.8 million in New Business Written Premium;
   and meet 110% of objective

 Regional/Branch must meet budgeted 3yr weighted Ultimate
   Ac Yr loss ratio goal ex cats

 Underwriter must meet QA Standard of 85%.

 Underwriters meeting the above minimum requirements and meeting
 or exceeding their Total Written Premium Objective will attend
 Winners' Circle.

 Total Written Premium Objective  Winner's Circle Qualification
 Under $5M
 $5M - $7M
 Over $7M
 125% of Total WP Objective
 115% of Total WP Objective
 105% of Total WP Objective
Marine Managers
 Minimum of $3 million in New Business Written Premium;
   and meet 110% of objective

 Regional/Branch must meet its budgeted 3 year weighted Ultimate
   Acc Yr loss ratio goal ex cats

 Must have a minimum average underwriter QA score of 85%

 Managers meeting the above minimum requirements and meeting
 or exceeding their Total Written Premium Objective will attend
 Winners' Circle.

 Total Written Premium Objective  Winner's Circle Qualification
 Under $10M
 $10M - $25M
 Over $25M
 125% of Total WP Objective
 115% of Total WP Objective
 105% of Total WP Objective

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Bond
4 Winners in Total (3 field specialists, 1 Bond Center underwriter)


Eligible personnel Criteria
3 Field Specialists with the most accumulated points

1 from each LOB: Contract Surety, Commercial Surety, and Fidelity

 Points accumulated from a Specialist's LOB, in the following manner,
 based on end of year results for 2005:

 [4 pts]  Highest percentage of increase over premium objective
 for 2005

 [4 pts]  Highest percentage of increase over new business objective
 for 2005

 [4 pts]  Highest percentage of premium increase over 2004

 [3 pts]  Highest percentage of RO premium over 2004

Bond Center Underwriter
 This last point will include but is not limited to:

 BC Management Team to evaluate all Underwriters across
 the following categories:
 - underwriting skills
 - customer service skills
 - teamwork
 - productivity
 - adherence to policies and procedures
 - outstanding efforts

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice and rated "Meets Expectations" or better

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Personal Insurance

Eligible personnel Criteria
PL STD Sales Reps
 Achieve a minimum of $2.75 million New Written Premium

 Attain Std. New Business Written Premium% to 2005TBP objective
   as follows:

 If TBP NB Objective <$3.5 million, then you must achieve
   120+% to obj.

 If TBP NB Objective >/=$3.5 million, then you must achieve
   115+% to obj.

 If TBP NB Objective >/=$5.0 million, then you must achieve
   110+% to obj.

 If TBP NB Objective >/= $7.5 million, then you must achieve
   105+% to obj.

 Attain STD. Total Written Premium for territory of 105+% to 2004
 year end.


 Achieve Std Total Incentive Bonus Plan (IBP) 3 year weighted
 calendar year loss ratio for sales rep's territory < 60%

PL Sales Managers
 Total Std PL NB WP 120+% of Regional Office Plan

 Total Std PL WP 105+% of Regional Office Plan

 Std Auto NB Policy count to Total Std NB Policy Count ratio is
   50% or greater (60% in FL and TX)

 Std PL Current Accident Year L/R </= to Regional Office Plan

 or

 Sales Manager with 3 or more Sales Representatives meeting
   Winner's Circle criteria.


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Select Customer (Excluding Florida)

Eligible personnel Criteria
Managers
 Must achieve a combined Select Customer New Business Objective
   (Traditional + Xpand)

 Regional/Branch must exceed a 10% 3-year weighted ROE

 Individual must exceed their total combined written premium
   objectives for all Select Customer (Traditional & Xpand) based
   on the following:

 Written Premium Objective  Winners' Circle Qualification
 Over $125M
 $100 - $124.9M
 Less than $100M
 Meet TWP Objective
 104% of TWP Objective
 107% of TWP Objective
SCSR's
 Must have a minimum new business combined (Traditional & Xpand)
   objective of $3.5 million.

 Individual must meet 100% of their new business combined
   objective.

 Individual must meet or exceed their total combined written
   premium objective for all Select Customer (Traditional & Xpand)
   based on the following:

 Written Premium Objective  Winner's Circle Qualification
 Over $20 Million
 $15 - $10 Million
 $10 - $15 Million
 Under $10 Million
 100% of TWP Objective
 105% of TWP Objective
 110% of TWP Objective
 115% of TWP Objective

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Select Customer (Florida only)

Eligible personnel Criteria
Managers
 Regional meets a minimum of 95% - 105% of the combined
   Traditional and Xpand Select Customer total written
   premium objective.

 Regional must produce a 2004 annual ROE of 10% or greater.

SCSR's
 Individual must meet a minimum of 95% - 105% of their combined
   Traditional and Xpand Select Customer total written
   premium objective.

 Regional must produce a 2004 annual ROE of 10% or greater.


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Omni

Eligible personnel Criteria
Omni Sales Reps
 Attain Spec. New Business Written Premium of 125+% to 2005
   Territory Business Plan

 Attain Spec. Total Written Premium for territory of 115+% to 2004
   year-end

 Achieve calendar year loss ratio below the plan established for the
   state/territory by Omni Product Management

Omni Sales Managers
 Total Omni NB WP 120+% to Manager's Plan

 Total Omni WP 105+% to Manager's Plan

 Omni - Calendar year loss ratio

 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Payroll Alliance Center

Eligible personnel Criteria
Direct Sales Team
 Minimum new business written premium of $1,300,000 for
   assigned territory.

 Must achieve 115% of their new business written premium objective.

Agency Sales Team
 Minimum new business written premium of $5 million for
   assigned territory.

 Must achieve 115% of their new business written premium objective.


 Overall Criteria

 Must be in position as of March 31, 2005.

 PAC must achieve or exceed budgeted 3-year ultimate accident year loss ratio objective.

 Candidate must be in good standing and achieve a minimum standard of 87% on QA

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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2005 Individual Risk
3 Winners


Eligible personnel Criteria
Practice Leaders
 Exceeds new business goal, by amount higher than average

 Higher than average premium retention on Practice Leader renewals

 Meet or exceed QA standard of 90%


 Must be in position as of March 31, 2005.

 Must be an employee at the time of the award trip

 Cannot be on a verbal or written performance notice

 Please note: We recognize that changing business conditions can have an impact on our
   expected results. If this occurs, there will still be a minimum number of winners per segment
   based on top sales performances.


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